Salford Van Hire Ltd. require a HGV workshop administrator for our Crumpsall Site.

This role is at the heart of the workshop’s day-to-day operations supporting the
workshop team with essential administration and helping maintain high standards.

Ensuring that key documents and essential administration are processed correctly,
clearly and efficiently.

Duties in this role;
– Keeping the mot board fully updated so the team always knows what is due,
what is booked in and what has been completed
– Scanning and filing tachograph calibration certificates, ensuring everything is
stored correctly for audits
– Booking of third-party MOT tests and all related administration
– Checking MOT job cards are completed fully and correctly and matching them
with the correct inspection sheets
– Reviewing brake test job cards for accuracy and compliance
– Scanning all brake tests, completed that day, onto the system and compile a
daily brake test report
– Key audits
– Providing general operational and administrative support to the workshop and
assisting with day-to-day tasks, including passing on updates, co-ordinating
information and helping to keep the workflow moving smoothly and efficiently
– To greet and sign in all site visitors and to ensure that safety procedures are
followed whilst directing them to the right person or department

The right candidate for this role must maintain a professional and organised front-of- house presence for the site and must be dependable, reliable and self-motivated and professional at all times whilst remaining calm under pressure. Be able to manage a busy workload, stay focused in a fast-paced environment and be able to work both as part of a team and alone.

Also requires a proactive attitude, good attention to detail and a good understanding of compliance alongside strong administrative, computer and communication skills.

Previous experience in a HGV workshop, fleet maintenance or transport compliance
setting with an understanding of ATF Lane and MOT processes and familiarity with
brake testing and tachograph regulations would be preferred but not essential.

Hours; Monday – Friday; 9am to 5pm.
Salary; £28,000 to £30,000 – to be discussed at interview based on experience,
knowledge and qualifications.

Company Pension Scheme
5.6 weeks annual leave
Length of service benefit
Overtime available

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This role is based in our high energy garage office at our Head Office on Sherborne
Street, Manchester.

Duties for this role include;
– Maintaining good customer relationships through receiving and processing
customer issues they have with vehicles
– Answering customer, supplier and internal queries on vehicle maintenance
activities
– Arranging MOT tests for both our own vehicles and for customers’ vehicles
working to legal and planned dates
– Liaising with external agents to deal with vehicle faults, maintenance and
deliveries and dealing with difficult situations with dealers regarding their
progress
– Progressing and reporting on vehicle maintenance activities and processing
yard lists and providing service requirements et cetera to garage supervisors
– Planning maintenance regimes in line with legislative, customer and
organisational requirements and chasing compliance paperwork from dealers
and forwarding to customers
– Helping enable the safe operation of the garage through efficient organising
and providing support to the team whenever required
– Reacting quickly, calmly and efficiently to resolve unexpected issues and
dealing in a professional way with customers’ vehicle breakdowns
– Carrying out day-to-day tasks, administration, data input, scanning and ad-
hoc projects
– Day to day monitoring and reporting on supplier relationships and providing
up to date vehicle ready lists to supervisors, other departments and
management

The right candidate should have knowledge of vehicle maintenance, an aptitude for
planning with proven experience of successful complex operational planning and strong organisational and negotiating skills. They should have the ability to deal with multiple persons at once (e.g. suppliers, customers, mechanics, other members of staff) without losing focus. A proactive person with a positive attitude and good attention to detail who can remain calm and professional in any situation is required for this role.

Solid communication skills, both written and verbal, are important and previous experience of vehicle maintenance roles would be beneficial but not essential.

Health & Safety training and/or First Aid Training would be desirable.

Hours; Monday – Friday; 8am to 6pm.

Some weekend cover will be expected
throughout the year.

Salary; circa £31,500 per annum but this can be discussed at interview based on
experience, knowledge and qualifications

5.6 weeks’ annual leave
Company Pension Scheme
Length of service benefit

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As a Hire Desk Agent, you’ll be the friendly, professional face of Salford Van Hire — assisting customers with bookings, quotes and vehicle returns both in person and over the phone. You’ll coordinate with the operations and workshop teams to ensure smooth vehicle availability and provide accurate, timely information to clients. This role is ideal for someone with strong communication skills, a customer-first mindset and the ability to thrive in a fast-paced, service-driven environment.

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As a C1 Driver at Salford Van Hire, you’ll be representing one of the UK’s most trusted names in vehicle rental. Your main role is to move vehicles between our depots and customer sites safely and efficiently. You’ll perform basic checks before and after each journey, keep the vans in good condition, and ensure all paperwork is accurate. We’re looking for reliable drivers with a positive attitude and good customer service, you’ll often be the face of our company on the road. A valid C1 licence and a professional approach are a must.

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